Specialized in the supply of outsourced technical labor in the areas of air conditioning, mechanics, electrical and automation, Eng Hive, a company from Paraná, Brazil, has chosen CIGAM as its technological partner for business management.
The need to optimize tasks to support an expansion process, which arrived with the formation of the INOVATI Group, was decisive in the organization’s need to find an ERP provider that could improve operations and provide more transparency.
Guilherme Kmiecik, Director, Eng Hive, said: “The company already uses some tools to manage business processes and customer relationships, but the integration of information is done manually, which implies more time spent and increases the possibility of mistakes and rework.”
Kmiecik also highlights as the main bottlenecks OSs management, which lacks tools to give greater control to operations, including the management of commercial links, customer feedback, materials used, employees assigned to each activity and execution time.
According to Kmiecik, when Eng Hive and the INOVATI Group went out to the market searching for a solution that would fit their needs, the expectation was to find a robust and modular system that would integrate all sectors of the company and allow the organization to definitively eliminate spreadsheets and parallel systems.
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