Intelligent Hospitality

Changing the guest experience in the Latin American hotel industry

Marcelo Solomão, Vice President of Customer Technology Services, Accor Group South America, explains how the company has advanced technologically to improve the guest experience. Where does the hotel guest experience begin and end? Usually, the experience begins at a...

Gartner highlights seven disruptions CIOs might not see coming

CIOs must take time to consider ‘what if’ scenarios to avoid being blindsided by social, behavioural and technological disruptions, according to Gartner. Speaking at Gartner IT Symposium/Xpo in Australia, David Yockelson, VP analyst at Gartner, said many...

Telefónica Tech study shows 57% of companies plan to invest more in ...

A study from Telefónica Tech, which gathered responses from a total of 810 IT professionals in Spain, Brazil, Germany, the UK and the Republic of Ireland, finds 60% of the IT professionals surveyed recognize that after the pandemic their company is better positioned in...

SynXis Booking Engine helps Blue Diamond Resorts increase booking...

Saber Hospitality’s SynXis Booking Engine is helping Blue Diamond Resorts increase its booking revenue. Blue Diamond Resorts, part of the Sunwing Travel Group, is a growing hotel collection that operates a variety of all-inclusive properties across the Caribbean, Mexico,...