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ServiceNow releases report outlining commitment to environmental and diversity goals

ServiceNow releases report outlining commitment to environmental and diversity goals

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ServiceNow releases 2022 Global Impact Report and ties executive compensation to environmental and diversity goals.

ServiceNow has announced the release of its second annual Global Impact Report.

The 2022 report details how ServiceNow has accelerated its environmental, social and governance (ESG) progress year-over-year; notes that executive compensation is now tied to certain environmental and diversity goals; and highlights future plans. 

“ServiceNow has committed the full power of its people and platform to sustain our planet, create equitable opportunity, act with integrity, and be a catalyst for others as they pursue their own ESG goals,” said ServiceNow CFO, Gina Mastantuono.

“My mission is to ensure ESG underpins our strategy, decision making framework and culture. In times of change, challenge and opportunity, we must exemplify responsible business leadership now and for decades to come.” 

As a purpose-driven company committed to long-term value creation, ServiceNow has made ESG a strategic imperative across the organization.

With digital experiences that make workflow across the complex ESG landscape, ServiceNow is making progress and driving sustained impact for stakeholders and the planet. ServiceNow is proud to commit to continued development of ESG solutions on the ServiceNow Platform and to deliver customers a carbon neutral cloud in 2022. With this commitment, all applications on the ServiceNow Platform will be carbon neutral. 

Year-over-year ESG progress has accelerated

The 2022 Global Impact Report includes highlights from the past year. In 2021, ServiceNow:

  • Launched an integrated ESG Command Center solution, including the ESG Management product to help customers achieve their ESG goals
  • Achieved 100% renewable electricity, carbon neutrality and approval for ServiceNow’s near-term science-based targets by the Science Based Targets initiative (SBTi)
  • Committed to Net Zero by 2030
  • Tied executive compensation to environmental and diversity goals
  • Developed a new employee value proposition (the ‘People Pact’) aligning the company’s people strategy to its business strategy

ServiceNow’s voluntary environmental, social and governance reporting is informed by the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB) Software and IT Services standards. ServiceNow also aligns to the Taskforce on Climate-related Financial Disclosure (TCFD), and the UN Sustainable Development Goals (UN SDGs). The company’s greenhouse gas (GHG) emissions, purchased and generated renewable energy, purchased carbon offsets, and net emissions were verified by Apex, a third party, in accordance with ISO 14064-3.

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