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WalkMe and Celonis collaborate to optimize business performance for customers

WalkMe and Celonis collaborate to optimize business performance for customers

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WalkMe has announced a strategic partnership with Celonis that enables joint customers to maximize the impact of Digital Transformation investments.

WalkMe, a leading provider of Digital Adoption Platforms (DAP), and Celonis, a leader in execution management that enables joint customers to maximize return on Digital Transformation investments, will collaborate to optimize their respective customers’ business performance.

They will offer WalkMe’s leading Digital Adoption Platform combined with the real-time process optimization capabilities of the Celonis Execution Management System (EMS) to accelerate Digital Transformation.       

The partnership will help customers prioritize processes that are not being executed to their  potential and either fix them automatically or if needed guide employees to take action at the moment their input is required.

Business processes can be automated either via WalkMe’s front-end automation capabilities or via Celonis’ back-end API integrations. Together, WalkMe and Celonis will help customers gain a better understanding of how work moves across the enterprise and apply those insights to accelerate digital innovation.

“One of the biggest challenges of Digital Transformations is the expectations of end-users who often struggle with ever-changing applications and business processes,” said Amir Farhi, Chief Business Development Officer at WalkMe.

“The synergy between WalkMe and Celonis will drive real value for organizations by optimizing sales processes, improving customer satisfaction, and increasing operating margins, all by automating or entirely eliminating tedious activities.”

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