Banco Santander and Visa have announced a strategic collaboration marking the successful completion of Banco Santander’s first controlled pilot of agentic commerce transactions across multiple Latin American markets. Conducted in Argentina, Brazil, Chile, Mexico and Uruguay, the milestone was powered by Visa Intelligent Commerce, demonstrating a breakthrough in how consumers can securely delegate shopping tasks to trusted AI agents.
Visa Intelligent Commerce provides integrated technology capabilities that leverage Visa’s secure infrastructure to enable transparent, consent-driven transactions initiated by AI agents on behalf of consumers. The platform ensures transactions meet strict security and compliance standards while maintaining visibility and control for both consumers and issuers.
Through the collaboration, Banco Santander and Visa are advancing real-world agentic commerce use cases and helping establish a framework for responsible and scalable adoption across Latin America.
During the pilot, AI agents successfully completed book purchases in Argentina, Chile, Mexico and Uruguay. In Brazil, the transaction involved the purchase of chocolates, providing a tangible proof point of cross-market execution.
“This is a major step toward making AI-assisted shopping a practical reality,” said Matías Sánchez, Global Head of Cards and Digital Solutions at Banco Santander. “By testing real transactions we demonstrated how these technologies enable secure, interoperable agentic commerce while maintaining strong consumer protections and issuer controls.”
“The pilot with Santander marks a defining moment for commerce in Latin America,” said Catalina Tobar, Head of Growth Products and Partnerships for Visa Latin America and the Caribbean.
