Integratel Perú is expanding its partnership with Amdocs to modernize critical systems, introduce AI-driven automation and accelerate the launch of digital services.
Under a multi-year managed services agreement, Amdocs will support the Peruvian operator’s application management and technology development while introducing real-time charging capabilities designed to improve pricing flexibility and operational efficiency.
The agreement will also bring Amdocs’ aOS agentic operating system into Integratel Perú’s technology environment, reducing manual processes and supporting more responsive customer experiences.
The agreement covers application management and technology development across key systems, supporting Integratel Perú’s ongoing modernization and helping accelerate the delivery of new services and enhancements.
A key element of the initiative is the selection of Amdocs Online Charging System (OCS) as Integratel Perú’s target monetization platform, establishing a modern foundation for real-time, convergent charging across current and future services.
OCS is expected to enable more flexible pricing and faster launch of new digital and connectivity offerings. Integratel Perú will also leverage aOS, Amdocs’ agentic operating system, to introduce AI-driven automation that reduces manual effort while enabling more efficient, responsive customer experiences.
The arrangement places charging infrastructure and operational automation at the center of the operator’s modernization efforts. The technology changes are intended to support both existing services and future offerings, while giving Integratel Perú greater flexibility in how it develops and introduces products.
The use of aOS adds an AI component to the agreement. Amdocs describes the platform as an agentic operating system, with the deployment intended to reduce manual processes and improve responsiveness. The announcement does not specify a deployment timetable or quantify the expected operational savings.
“As we continue our transformation journey, our focus is on creating a simpler, more agile technology environment that allows us to better serve our customers,” said Juan Pons, Chief Operating Officer, Integratel Perú. “Our work with Amdocs will help us strengthen critical technology platforms, evolve how we monetize services and apply AI in ways that allow us to respond more effectively to the needs of our customers and our business.”
“Integratel Perú has a clear vision for using technology to create a more agile and customer-focused business,” said Anthony Goonetilleke, Group President, New Growth Horizons, Amdocs. “We’re proud to support that vision with the technology and expertise needed to reduce complexity, create greater flexibility for innovation, and put agentic AI to work in practical ways that deliver value for the business and its customers.”
The multi-year scope means the agreement extends beyond a single software implementation. It combines ongoing management of critical applications with development work and a planned shift toward a new charging platform, as Integratel Perú seeks to accelerate service innovation.
The companies have not disclosed the financial terms of the agreement. Nor have they detailed which services will be launched first using the new charging capabilities. The immediate emphasis is therefore on the underlying systems: simplifying operations, preparing for new commercial models and applying AI to everyday business processes.
