The ePay service provided by Smart Dubai Government Establishment (SDG) has bagged the 21stMiddle East Smart Government and Smart Cities Excellence Award in the category of ‘Smart ePayment Gateway Excellence Award‘, which is organised by the Middle East Excellence Awards Institute to recognise the strategic role played by government establishments, keep pace with the futuristic trends for comprehensive transformation towards smart government and governance systems and fulfil the vision of government establishments for adopting a sustainable global excellence strategy.
The ePay service, which enables individual and corporate customers to electronically pay the fees of government services provided by the participating government entities round the clock from anywhere, was launched in 2003, while the 5th generation of the service was launched in 2014.
H.E. Wesam Al Abbas Lootah, CEO of SDG, said: “We are working in collaboration with our strategic partners in several government and private entities in Dubai to form an integrated team and combine efforts for employing the modern innovation-based concepts and foreseeing the future with the aim of providing innovative smart solutions and hence achieving sustainable happiness for the society.”
Expressing pleasure at SDG winning this award, Lootah said the award reflects SDG’s endeavour to fulfil its vision of making Dubai the happiest and smartest city on earth and its mission of achieving happiness through the provision of world-class smart services and infrastructures for Dubai residents and visitors. He said that the initiative aims to support the emirate’s comprehensive development plans through keeping pace with the innovative technologies and techniques and applying the best global practices and standards towards bringing more happiness to Dubai residents.
Lootah added: “The ePay gateway has contributed to generating huge revenues in terms of pressing government expenses through investing in the technological infrastructure provided by one entity, SDG, to all Dubai government departments and entities on one hand and to individuals and businesses on the other.”
He emphasised that SDG would continue to employ its skills and high enablers, including highly advanced smart infrastructure, smart service systems and high-level technical support, most professionally to upgrade the performance of smart services and carry on the process of creativity and innovation with a view to achieving Smart Dubai’s objective.
Recent statistics announced by SDG showed that the ePay service attracted more businesses and individuals, rising by 29% in the amounts collected in 2015 over those collected in 2014 and by 28% in the number of transactions concluded through the service over the same period.
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