UAE-based smart FM solutions company HITEK Services, which is part of the Farnek group of companies, has initiated an agreement to supply more than 40 licences for its CAFMTEK solution, for Abu Dhabi Motor Sports Management, which manages the Yas Marina Circuit, the home of the Formula 1 Abu Dhabi Grand Prix.
CAFMTEK is mobile-enabled, computer-aided facility management, CAFM software solution that supports facility managers by affording improved control over the assets, locations, and resources in their facility. The solution provides real-time information, streamlining operations such as maintenance, cleaning, and security.
“The technology team at HITEK used cloud and mobility technology to develop the advanced and intuitive CAFM tool, enabling Yas Marina-based facility managers to operate more effectively by automating many of their physical duties,” said Javeria Aijaz, Managing Director, HITEK Services.
In summary, the SAAS-based solution connects people, assets, and spaces from multiple remote sites, using flexible, scalable, and analytical platforms, for cleaning, security, maintenance, and sustainability, so they could be centrally managed and monitored by utilising the Internet of Things, Building Management Systems, Cloud, Machine Learning, and Artificial Intelligence, based technologies.
“CAFMTEK reduces manpower costs by up to 17%, utility costs by 30% and enhances asset life cycle by digitalising FM service delivery,” added Osama Hussein, Director of Soft Services and Security at Farnek.
A unique feature of the CAFMTEK solution, is its WhatsApp chatbot which allows technicians across the Yas Marina complex to raise service requests more efficiently. These service requests are also stored in the customer mobility app. The chatbot enables facility managers to effectively monitor the status of work orders and issue notifications when the job is complete.
In addition to recording WhatsApp status requests, the CAFMTEK customer mobility app empowers users to simultaneously open new tasks, track the status of their orders, with access to relevant real-time information to improve productivity.
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