In order to retain the trust of customers, when things do go wrong, SLAs need to deliver. There is a common perception that SLAs look good on paper, until the day you really need them. The challenge for service...
The impact of network latency and application downtime has an immediate impact on business performance and customer satisfaction in today’s digital world. Executives from Bespin Global, Cloud Box, NetApp,...
Key industry executives from ManageEngine, HP, Cloud Box, NetApp, Liferay, share their suggestions on how CIOs and IT decision makers need to relook at their annual and quarterly spending plans across hardware,...
Continuous investments into technology will be a longer lasting line of defence since it will be the sustainable differentiator that sets companies apart. So, what other investment can yield a greater return so that...
EDITOR’S QUESTION: Describe the approach CIOs and IT decision-makers need to adopt to begin their journey in the automation of processes and operations across the enterprise. This month we present responses from...
Digital Transformation is the incorporation of computer-based technologies into an organisation’s solutions, processes, and strategies. Industry pundits look at how enterprises in the Middle East and Africa...
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