Thought Leadership

Guest experience as the key to accelerated recovery in the hotel industry

Juan Pablo Gómez, Corporate Consultant, Avaya Latin America, explains what some Latin American hotel organizations are implementing to improve the guest experience. Currently, international tourism is showing...

Key signs it may be time to restructure your IT department 

Eric Lefebvre, CTO at Sovos, discusses how CIOs can look out for signs that a company’s IT department may need restructuring.   Recognizing the warning signs that your department needs a change is critical...

Backup the best defence in the face of ransomware attack

Edwin Weijdema, Global Technologist, Veeam, says Business Continuity is all about backup. Employing a robust backup strategy is important in fortifying an organization’s defences against ransomware attacks....

Small Data: What you need to know about the “new Big Data”

João Paulo Tavares, Leader of Solutions Architecture and Pre-Sales, Semantix, explains how focusing on information quality significantly improves data management results. Often defined as the ‘little...

How will Artificial Intelligence (AI) transform businesses in Latin America?

There is also a fear of people being replaced by robots with recent technological advancements and the overflow of information about Artificial Intelligence (AI). However, a careful analysis reveals that AI has been...

Democratizing access to healthy food through the digital market

Paulo Monçores, CTO and Co-founder of Diferente, a leading foodtech from Brazil, tells Intelligent CIO LATAM that the principal technological solutions developed by the company are optimizing its operations....

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