Blogs

Why digital experience is the way forward to build customer loyalty

This year, businesses will have to dig deep to deliver the tripod of better CX, lower costs, and more efficient operations says Sandie Overtveld at Freshworks. The past few years, while littered with planet-scale...

When everyone is responsible, no one is responsible

Getting to Zero Trust security is now a mandate for many companies, as the traditional security model is no longer enough to protect against today’s threats says John Engates at Cloudflare. Over the last few...

Data in motion can assist fraud detection, anti money laundering

Fraud is, regrettably, on the rise. UAE authorities seized $691 million in assets and confiscated assets worth $596 million in the 12 months to the end of July 2022 as part of a renewed push in anti-money-laundering,...

Global and regional threat actors targeting online travel and hospitality...

Check Point Research puts a spotlight on the hospitality industry with an underground market for selling flight points, hotel rewards and stolen credentials of airline accounts.   Check Point Research...

Technologies and innovations impacting travel and hospitality

The pandemic drove this sector into recession but to cope with recovery and business ramp up, technology and innovation must play a role here says Paul Armstrong at Amazon Web Services. Organisations are looking at...

Six macro factors reshaping business this decade

Executives will continue to grapple with challenges during the 2020s, but from the maelstrom new business opportunities will arise says Mark Raskino at Gartner. A decade-long boom, generated substantially from...

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