IFS, the global cloud enterprise software company announced the appointment of Markus Persson as Global Industry Director for telecommunications. Persson joins IFS from the Swedish multinational networking and telecommunications company, Ericsson, having worked on the strategic direction of their OSS, BSS portfolio for more than 20 years.
Bringing with him a wealth of industry experience, Persson will be responsible for driving IFS’s further growth in the sector by working closely with the global sales team on existing and future opportunities.
Currently, 100,000 telco engineers are supported by IFS Service Management. The appointment of Markus Persson will continue to forge growth in the telecommunications sector and expand IFS’s team of experts that truly understands field service and industry use cases.
In 2022 alone, IFS boasted huge success in its Service Management unit, including being positioned as a Gartner Magic Quadrant leader for the 7th consecutive time for Field Service Management. Further to this, through IFS’s breadth of innovation in service management, the company has continued its revenue growth with 105% YOY service management license revenues increase.
Adding to the business unit’s success, the appointment follows a sequence of significant recent wins in the telecommunications industry, including leading operators and infrastructure providers in Belgium, France, Sweden, Australia, Saudi Arabia, Greece and Germany.
One of the latest wins for the business unit includes Proximus, the leading telecom operator in Belgium. Proximus selected IFS to strengthen its field workforce and deliver higher levels of efficiency, using AI to optimise planning and workforce scheduling.
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