Customer-driven digital analytics platform Quantum Metric reports reaching its $100m Annual Recurring Revenue milestone.
An achievement just a small pool of private businesses earn, the company attributes its success in part to its continued rapid increase in user adoption, seeing a 54% increase in cross-industry users in the last year alone and a 26% increase in the volume of experiences captured across the world’s Internet users.
“This achievement is about so much more than being recognized as a rapidly growing business, it represents the impact we’ve been able to make on the digital analytics market,” said Mario Ciabarra, CEO, Quantum Metric. “Since our first day, the measure of success has always been about the customer, how we build meaningful partnerships with digital brands to meet the customer’s needs. Our approach not only works but has had a lasting effect on how digital leaders approach their customer experiences.”
Looking forward, the company is focused on bringing session-based and user-based analysis together in one place, supporting the convergence of web analytics, product analytics, experience analytics and journey analytics into one consolidated view of the customer experience.
“The digital analytics market is shifting at a rapid pace and providing a unique opportunity for Quantum Metric to build on its established relationships with global digital brands and partners,” said David Friend, CFO, Quantum Metric.
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