Freshworks appoints Abe Smith as Chief of Global Field Operations

Abe Smith is the new Chief of Global Field Operations for Freshworks – responsible for leading field sales worldwide.

Smith joins the executive leadership team and reports to Freshworks’ President Dennis Woodside and CEO Girish Mathrubootham, bringing nearly 25 years of experience at public software companies Zoom, Oracle and Cisco (WebEx), leading teams responsible for building relationships to top enterprise customers and driving more than $1 billion in revenue.

“Abe is exceptionally equipped to support Freshworks’ diverse customer base while helping us engage larger organizations,” said Woodside.

Most recently serving as the Head of International at Zoom, Smith scaled the field sales organization outside the United States as the company grew from roughly $300 million to over $4 billion during his tenure.

Before Zoom, Smith served as President of EMIA (Europe, Middle East, India, Africa) at Cision and, before that, Group Vice President of Oracle’s Global Sales Unit where he achieved annual growth rates as much as 90% and led the fastest growing division within Marketing Cloud.

“Freshworks’ success and global reach serves as a beacon of inspiration for millions of entrepreneurs around the world and I’m excited to be part of this incredible team and turn great beginnings into hyper scale,” Smith said.

“Work is changing forever and the next decade will be dramatically altered by generative AI – a tailwind Freshworks is rightly apt to ride.”