Insights

Genesys report confirms customer experience is at the heart of success

Organisations must unlock the new paradigm of personalised, empathetic experiences at scale to build customer relationships and growth amid changing consumer preferences and increasing expectations. We take a look at...

Zayo expands global infrastructure connectivity with fastest direct network...

Zayo Group Holdings, a leading global communications infrastructure provider, has announced the fastest direct network route connecting Manchester to New York with its new transatlantic route. The route provides a...

How women can excel in the tech sector

Ronda Cilsick, CIO, Deltek, shares her journey to becoming a CIO – as well as her top advice for women working in a male-dominated industry. I’ve been obsessed with technology for as long as I can remember. As a c...

The security risks of ChatGPT: How businesses can safeguard their data

Though there are many benefits of the new phenomenon that is ChatGPT, it has also caused everyone’s exposure to cybercrime to significantly increase. Florian Malecki, Executive Vice President Marketing,...

How 2022 in tech will shape a turbulent 2023

Adam Fields, SVP, Product and Technology Strategy, Kofax, tells us his top tech trend predictions for 2023 – tested against his predictions for 2022. How often do the predictors get held to task when it comes to...

How to be a C-suite mum: Why strong networks are key to leadership success

Sameena Hassam, CEO, Capacitas, tells of her journey in tech and asks how we can provide a platform for women to embrace leadership and unlock the power of the female C-suite professional.  In the ever-changing...

Browse our latest issue

Intelligent CIO North America

View Magazine Archive