APAC sees rising demand for managed services as cloud spending continues to fall

APAC sees rising demand for managed services as cloud spending continues to fall

Demand for traditional managed services in APAC remained strong in the second quarter, even as spending on cloud services continued to slide, according to the latest state-of-the-industry report from Information Services Group ISG.

The Asia Pacific ISG Index, measuring commercial outsourcing contracts with annual contract value (ACV) of US $5 million or more, shows second-quarter ACV for the combined market – both cloud-based XaaS and managed services – fell 18% versus the prior year, to US $4.0 billion, dragged down by a sharp and continuing decline in the XaaS segment.

ACV for XaaS was down 28% percent for the quarter to US $2.9 billion, the lowest such mark since the third quarter of 2020 and the fourth quarter in a row that the XaaS market has contracted year over year.

Demand for managed services rose significantly, with second-quarter ACV up 30% to US $1.1 billion, from the prior year.

“Enterprises in Asia Pacific are increasing their spending on traditional IT and business services outsourcing as a lever for cost optimization in an uncertain economy,” said Scott Bertsch, partner and regional leader, ISG Asia Pacific

“The cloud sector, meanwhile, continues to suffer a reversal of fortune. Enterprises that scaled up quickly during the pandemic are now rationalizing their cloud costs and postponing discretionary cloud spending.”

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