Retail
Inflation and IT talent shortage will lead to budget cuts: How CIOs can help...
Daniel Benad, Group Vice President and Regional General Manager for Australia, New Zealand and Oceania at Rimini Street, explores how the effects of inflation and The Great Resignation in IT could cause IT cuts and...
The power of sleep: Sealy of Australia transforms customer experience with G...
With so many mattress options on the market, choosing the right one requires careful consideration, Sealy of Australia worked intimately with web development agency, G-Squared, to understand users’...
Juniper Networks transforms customer service for Meesho
Fast-growing Indian e-commerce marketplace Meesho has seen significant improvement in partner call center performance with Juniper’s AI-driven SD-WAN solution. Across India, Meesho has gained popularity among...
Fashion retailer Super uses Freshworks Software to convert customer support...
Supara Group, a large Southeast Asian clothing company, automates responses to its skyrocketing online customer queries using Freshdesk Omnichannel and Freshchat. Freshworks, a software company empowering the...
Roses Only achieves record customer retention with Macquarie Telecom
Australia’s leading online flower delivery service reports record customer retention, doubles orders, mitigates impact from Brisbane floods and eyes business expansion with support from Macquarie Telecom....
EssilorLuxottica modernizes order processing with Boomi’s Intelligent...
Eyewear pioneer harnesses Boomi’s flexibility to transform and speed operations to meet global customer demand. EssilorLuxottica, a global leader in the eyewear market, has implemented Boomi’s Integration...
On Course Golf supports franchise network with Intelligent Reach and...
On Course Golf, Australia’s largest pro-golf shop network, tees up with Intelligent Reach and Marketplacer to support its franchise network to create a seamless marketplace. Marketplacer, a global technology...
Sleep power: Sealy of Australia transforms customer experience with G Squared
With so many mattress options on the market, choosing the right one requires careful consideration, Sealy of Australia worked intimately with web development agency, G-Squared, to understand users’...
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