Digital knocks on residents’ doors: How Juniper personalized resident care

Technology will play a massive part in the future of aged care. Dan Beeston, ICT Manager, Juniper, explains how Juniper Aged Care undertook a whole-of-business IT refresh to enable greater efficiency across the company’s services so more resources could be invested in...

WHO ‘virtual health worker’ designed by San Francisco and New Zealand-based company, Soul Machines

The World Health Organization’s first virtual health worker has been designed by San Francisco and New Zealand-based company, Soul Machines. The WHO launched Florence as a ‘trusted source of information’, designed to help the world’s 1.3 billion tobacco...

Vet CX awards contact centre contract to MaxContact

Vet CX, a fully-owned and managed Australian business specialising in providing customer experience for the veterinary industry, has deployed the MaxContact all-in-one cloud contact centre suite solution to support its remote network of agents across the country and help the...

Align Technology expands digital platform with new software

Align Technology has introduced the latest version of its proprietary ClinCheck treatment planning software. ClinCheck software provides doctors with a 3D model of planned tooth movements throughout the Invisalign treatment. ClinCheck Pro 6.0 moves Invisalign digital treatment...