Analysis

Leveraging technology to satisfy business needs and goals

Maynilad Water Services is the largest private water concessionaire in the Philippines in terms of customer base. It is the water and wastewater services provider for the 17 cities and municipalities that comprise the...

How the Asia-Pacific banking sector can be driven by improved customer...

Singapore-based Eugene Chng, AVP for Asia, Hyland, tells us banking and finance organizations can march boldly into the future with a clear customer experience and content strategy. As organizations across the...

Insider data leaks: Causes and remedies

Adam Gordon, Country Manager ANZ at Varonis, explains the most common causes of insider data breaches, the impact of remote working and key ways organisations can mitigate these risks. In movies, nefarious corporate...

CSO Group supplies security services to NSW government department

CSO Group has secured a four-year A$16 million deal with the NSW Department of Communities and Justice (DCJ). The deal includes the refresh and uplift of cybersecurity capabilities and technologies for the cloud,...

Research reveals telcos should prioritize sustainability in 5G deployments

A new report from STL Partners and Vertiv suggests the best ways for telecom operators to face the practical challenges of 5G energy management.   5G will be the most transformative communications technology in a...

MaxContact completes outbound call center software deployment at Surge Direct

Surge Direct, one of Australia’s fastest growing sales and marketing companies, has deployed the MaxContact Cloud Contact Center Outbound Dialler Solution to amplify client fundraising programs and accelerate...

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