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Frost & Sullivan commends Nebula’s OneView TEM solution for use in the wider IT environment

Frost & Sullivan commends Nebula’s OneView TEM solution for use in the wider IT environment

Based on its recent analysis of the enterprise telecommunications management industry, Frost & Sullivan recognises Nebula with the 2017 South African Enterprise Telecommunications Management Technology Innovation Award. Nebula has successfully expanded its award-winning OneView solution with the addition of the Integration Hub to the product suite. Nebula enables businesses to integrate outsourced business functions and IT on a single platform. OneView also enables employees to use their mobile devices to self-manage their business spend on company-owned or personal devices.

“Given that Nebula launched the OneView solution just over a year ago, the speed at which the Integration Hub has been developed and launched is astounding. The addition of this feature greatly extends Nebula’s scope and brings the control that OneView offers over the telecommunications environment to the IT environment more generally,” says Frost & Sullivan Research Analyst, George Etheredge.

Nebula’s OneView product suite provides different levels of the enterprise with high to detailed levels of information about what employees or business units are spending on telecommunications, and this allows the business to perform continuous cost avoidance and optimisation. This enables tasks such as recharging data bundles to avoid higher out-of-bundle rates, identifying excessive spend by employees, and verifying whether you are paying the correct rates for your telecom services. Outstanding features of the Nebula OneView solution include:

• OneView Lite app – empowers employees to monitor their own corporate expenditure to create cost awareness
• BYOD solution – gives employees peace of mind that they will be compensated for business charges and so limits their incentive to skimp on business-related communications
• Integration Hub – offers users a unified view of the IT ecosystem by simplifying the procurement of additional IT services and enables clients to automate cost recovery

“Nebula’s growth expansion plans also include on-boarding international clients as well as supporting its local clients’ global expansion,” says Etheredge. “The company predicts that 40% of its revenue will be generated from global expansion in the next 18 months. Nebula will also extend its product integration capabilities by seamlessly integrating Microsoft technologies, such as PowerBI and Mobile Device Management (MDM), into the OneView product offering.”

The market success of the initial OneView solution provides proof to customers of the benefits of having a simplified and optimised telecommunications environment. Expanding to offer similar solutions for the IT environment generally will build brand loyalty for Nebula as the market will come to associate the firm with simplifying business rather than just focusing on telecommunications.

Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to successfully execute a competitive strategy that results in stronger market share, competitive brand positioning, and customer satisfaction.

Frost & Sullivan Best Practice awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.