Retail
Revamping Africa’s retail industry with digital and power platforms
Across Africa’s dynamic retail landscape, transformation is strategic necessity as customer is king and retailers must be adaptive to change in order to meet new demands, while being supported by the digital revolution a...
The CEO of redPanda Software on the seven tech strategies that will define...
Gareth Hawkey, the CEO of redPanda Software, says that the retail success in 2020 will be defined by seven technology strategies that will unlock growth. As the year comes to an end, it is clear that the role and...
Insight into the career of The Foschini Group’s CIO, Brent Curry
The job of the CIO has changed dramatically, with leading executives having to adapt to new technology. Brent Curry, the CIO of leading South African clothing retail company, The Foshcini Group, offers an insight into...
Software-defined Networking will enable the store of the future
Software-defined Networking (SDN) is an approach to cloud computing that aims to improve network performance and monitoring. Intelligent CIO hears from one industry expert, who argues that the store of the future will...
Using technology to move beyond price and merchandise
Gareth Hawkey, Group CEO at redPanda Software, says that retailers need to create a compelling reason for customers to enter their stores and should look at technology to differentiate themselves from the competition....
Huawei Cloud accelerates international expansion with AI-native...
Huawei Cloud is accelerating its global footprint and doubling down on AI innovation. With its ‘Everything-as-a-Service’ strategy and AI-native infrastructure, the company aims to help enterprises build and deploy int...
How to give your retail store a competitive edge
Sarah Moseley, Head of Vertical Solutions and Business Development, Retail and Consumer Goods at BT, shares her insights on how retail and consumer goods businesses can strategically leverage their Digital...
Five things to look for in a payments provider
By taking advantage of online shopping, more people are building websites to sell goods online – but do they know which payments partner to choose? Joshua Shimkin, Head of SME Growth & Marketing at Peach Payments, s...
Dell Technologies expands edge innovations for retailers
Dell Technologies recently validated design for Retail Edge, which the technology powerhouse says helps retailers simplify edge infrastructure and launch new customer experiences and innovations. Tech giant Dell...
First Digital launches easy to use POPIA compliance assessment toolkit
Most local businesses are aware that if they do not meet the compliance requirements of the Protection of Personal Information Act (POPIA), South Africa’s data protection law, before this year’s deadline of 30 J...
CR2 market insight: African banking and payments trends
A quick snapshot of banking and payment trends in Africa offers encouraging news for banks on the continent and opportunities for growth. Across Africa, all banking and payment channels are showing positive growth – f...
Infobip and Codified power Homechoice’s digital leap in customer engagement
Unified, chat-first engagement strategy drives higher customer satisfaction, lower call volumes and stronger conversion rates. Homechoice is one of South Africa’s established retail and financial services brands, t...
Datacentrix assists Isuzu Motors South Africa drive sustainability with IBM...
Isuzu Motors South Africa went live with IBM Envizi ESG Suite, a compliance-ready solution for corporate and supply chain sustainability data. Working closely with long-term technology partner Datacentrix, the company...
Infobip implements Rich Communication Services for Bob Group
Infobip recently achieved a significant milestone by successfully implementing a Rich Communication Services, RCS channel for ecommerce platform Bob Group. The partnership aims to enhance customer communication and...
Oriental Weavers rolls out SD-WAN for elevated customer service levels
Egypt-based Oriental Weavers one of the world’s largest carpet producers recently rolled out SD-WAN in record time for elevated customer service levels and reduced operating costs up to 80%. Ahmed Dawood, IT Director, O...
ELARABY enhances staff user experience and data optimisation with Riverbed
ELARABY Group is a developer and manufacturer of consumer electronics and home appliances in Egypt, Middle East and Africa. The company’s products are widely accepted in more than 60 countries. The group recently c...
DGB powers sales success with new SAP solution
In the highly competitive wine industry, producing great-tasting wines is not enough to ensure success. Without a super charged sales team, even the best vintage runs the risk of gathering dust in a cellar. For DGB, a...
