Intelligent Software
Thinking about the possibility of a disaster
A Disaster Recovery plan (DRP) is a documented, structured approach that describes how an organisation can quickly resume work after an unplanned incident. A DRP is an essential part of a Business Continuity plan (BCP). It is applied to the aspects of an organisation that depend on a functioning...
Avaya enters strategic partnership with Microsoft to deliver Avaya OneCloud solutions on Microsoft Azure
Communications and collaboration solutions vendor Avaya and Microsoft Corp have expanded their global partnership after adding Avaya OneCloud portfolio with Microsoft Azure. According to the two companies, the joint technology and go to market agreement will help customers accelerate their...
Spire Data partners with Krista Soft to provide AI-driven intelligent automation to enterprises in MEA
Spire Data, a data analytics and governance solution company in the Middle East and Africa region, has partnered with Krista Software, an AI-led intelligent automation solution provider. The partnership will see “Krista”, Krista Software’s AI-led automation platform being...
Freshworks Report: Companies resolved employee IT issues 23% faster in 2021
Freshworks Inc, a software company empowering the people who power business, has announced the findings from its second annual Freshservice Service Management Benchmark Report, which measured key performance indicators (KPIs) for the IT industry across 62 million tickets in 2021. The report...
Features
Thinking about the possibility of a disaster
A Disaster Recovery plan (DRP) is a documented, structured approach that describes how an organisation can quickly resume work after an...
Expert advice for layering up your defences this World Password Day
The annual World Password Day raises awareness of the importance of having robust and resilient password hygiene practices in place. We...
Machine Learning deployments garner speed in MEA
To make decisions more quickly and accurately, enterprises in the Middle East and Africa (MEA) are increasingly turning to Machine...
Enabling channel ecosystems in MEA
Elias Boughosn is the CEO and Founder of ChannelPro, a company with a history of solving channel management challenges from enablement...
Insights
Freshworks Report: Companies resolved employee IT issues 23% faster in 2021
Freshworks Inc, a software company empowering the people who power business, has announced the findings from its second annual...
Expert advice for layering up your defences this World Password Day
The annual World Password Day raises awareness of the importance of having robust and resilient password hygiene practices in place. We...
Getting to grips with Kubernetes as a business enabler
More and more business leaders are beginning to get to grips with Kubernetes, but understanding how it works is another story. Michael...
2022 networking and technology: The next generation of Digital Transformation
Organisations far and wide share the same priority when it comes to their business goals: achieving successful Digital Transformation....
Case Studies
Nedbank goes all-in on hybrid work with Citrix
Nedbank, one of South Africa’s four largest banks, has made a permanent shift to a new model, leveraging digital workspace...