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Saicom strengthens market leadership and creates dedicated Microsoft division

Saicom strengthens market leadership and creates dedicated Microsoft division

CloudIntelligent TechnologySoftwareSouth Africa

In its continued focus on meeting its clients where they are in their technology journeys, South Africa-based solutions provider, Saicom has created a dedicated Microsoft division and appointed industry veteran, Michael Ziervogel as the general manager.

“If we have learnt anything over the last two years, it is that hybrid work is here to stay, and our clients are looking for ways to leverage their Microsoft investments.

“By combining our expertise in cloud and voice solutions, with the power of the Microsoft Teams platform, more businesses can benefit from world class unified communications,” said Kyle Woolf, Chief Executive Officer, Saicom.

Ziervogel has been tasked with strengthening the cloud-first, software-driven solutions company’s partnership with Microsoft and equip business clients with the tools to navigate their migration more efficiently to the hybrid world of work.

Ziervogel said: “The pandemic resulted in a massive growth in platforms like Microsoft Teams with organisations looking for ways to collaborate remotely as securely as possible while still maintaining their corporate identity. This has also had a knock-on effect on how employees view their work environment. According to the Microsoft State of Remote Work survey published last year, 73% of people want flexible remote work options to continue.”

In South Africa, many companies have been using Teams for its voice and video functionality. However, the platform provides significant functionality beyond that. Saicom has seen many of its corporate customers requesting Teams and Teams-aligned services to create collaboration sites where employees can readily access, share, and create content.

“The golden thread running through the modern workplace is the need for companies to stay connected with their teams using advanced technologies like those available through Microsoft. I have always had a strong interest in these solutions. And while the underlying Microsoft technology is great, what really excites me is the application of that in the South African market and the potential for companies and consumers to benefit from this ecosystem of solutions in all aspects of their operations and lives,” he said.

Ziervogel joins Saicom from Dimension Data having spent almost 25 years at the organisation. He had multiple roles there starting as a field services engineer. His most recent role at the company was General Manager: Managed Services and Consulting.

Ziervogel has always been passionate about how to leverage technology to unlock business value. At Saicom, he will play a crucial role in driving this and building on the existing relationship the company has with Microsoft to unlock more revenue-generating opportunities.

Woolf added: “This appointment, and the role that Michael will play in our organisation, is a testament to our continued commitment to clients, who want to do more with the technology investments they have made, in partnership with a trusted advisor like Saicom.”

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