69% employees bypassed organisation’s cybersecurity in past 12 months finds Gartner

69% employees bypassed organisation’s cybersecurity in past 12 months finds Gartner

By 2025, nearly half of cybersecurity leaders will change jobs, 25% for different roles entirely due to multiple work-related stressors, according to Gartner.

“Cybersecurity professionals are facing unsustainable levels of stress,” said Deepti Gopal, Director Analyst, Gartner. “CISOs are on the defence, with the only possible outcomes that they don’t get hacked or they do. The psychological impact of this directly affects decision quality and the performance of cybersecurity leaders and their teams.”

Given these dynamics as well as the massive market opportunities for cybersecurity professionals, talent churn poses a significant threat for security teams. Gartner research shows that compliance-centric cybersecurity programmes, low executive support and subpar industry-level maturity are all indicators of an organisation that does not view security risk management as critical to business success. Organisations of this type are likely to experience higher attrition as talent leaves for roles where their impact is felt and valued.

“Burnout and voluntary attrition are outcomes of poor organisational culture,” said Gopal. “While eliminating stress is an unrealistic goal, people can manage incredibly challenging and stressful jobs in cultures where they’re supported.”

Gartner predicts that by 2025, lack of talent or human failure will be responsible for over half of significant cyber incidents. The number of cyber and social engineering attacks against people is spiking as threat actors increasingly see humans as the most vulnerable point of exploitation.

A Gartner survey conducted in May and June 2022 among 1,310 employees revealed that 69% of employees have bypassed their organisation’s cybersecurity guidance in the past 12 months. In the survey, 74% of employees said they would be willing to bypass cybersecurity guidance if it helped them or their team achieve a business objective.

“Friction that slows down employees and leads to insecure behaviour is a significant driver of insider risk,” said Paul Furtado, VP Analyst, Gartner.

To confront this rising threat, Gartner predicts that half of medium to large enterprises will adopt formal programmes to manage insider risk by 2025, up from 10%. A focused insider risk management programme should proactively and predictively identify behaviours that may result in the potential exfiltration of corporate assets or other damaging actions and provide corrective guidance, not punishment.

“CISOs must increasingly consider insider risk when developing a cybersecurity programme,” said Furtado. “Traditional cybersecurity tools have limited visibility into threats that come from within.”

Key takeaways

  • Friction that slows down employees is a significant driver of insider risk.
  • By 2025, nearly half of cybersecurity leaders will change jobs, 25% for different roles entirely.
  • Cybersecurity professionals are facing unsustainable levels of stress.
  • CISOs are on the defence, with only outcomes that they do not get hacked or they do
  • Psychological impact affects decision quality and performance of cybersecurity leaders and their teams.
  • Burnout and voluntary attrition are outcomes of poor organisational culture.
  • While eliminating stress is an unrealistic goal, people can manage stressful jobs in cultures where they are supported.
  • By 2025, human failure will be responsible for over half of significant cyber incidents.
  • The number of social engineering attacks against people is spiking as threat actors increasingly see humans as most vulnerable.
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