Genetec ‘redefines the possibilities’ for cloud-based physical security

Genetec ‘redefines the possibilities’ for cloud-based physical security

A new chapter opens in the technology evolution of the physical security industry as Genetec introduces enterprise-grade, unified SaaS solution.

Genetec, a leading global technology provider of unified security, public safety, operations and business intelligence solutions, has launched its Security Center SaaS concept.

Billed as built with cybersecurity and privacy at its core, Security Center SaaS is offered as a massively scalable, open and unified software as a service solution (SaaS).

Combining access control, video management, forensic search, intrusion monitoring, automation, and many other advanced security capabilities, Genetec Security Center SaaS is said to usher in a new chapter in the technology evolution of the physical security industry.

Christian Morin, VP of Product Engineering and CSO, Genetec

“The physical security industry has not been able to get cloud or software as a service quite right, especially for enterprise customers,” said Christian Morin, VP of Product Engineering and CSO, Genetec.

“With Security Center SaaS, organizations are no longer beholden to proprietary or feature-poor as a service solutions that needlessly force a choice of either all on-prem or all cloud.

The enterprise capabilities and open architecture of Security Center SaaS are designed to enable systems to handle complex workloads where they make the most sense to be deployed. This flexibility addresses a longstanding need of end users and fills an important gap in the market.”

A hybrid SaaS solution built for channel partners

As deployments become increasingly sophisticated, end users rely on trusted security professionals to guide them through their transition to cloud and hybrid environments.

To bring this new SaaS solution to the market, Genetec has transformed its entire approach to procurement, deployment and maintenance without compromising the enterprise-grade capabilities for which its solutions are known.

“Current approaches to SaaS have undercut the role of channel partners, whom we see as central to customer and project success. Security Center SaaS represents an important opportunity for our systems integrators. It means better margins and long-term customer satisfaction, with no additional investment in time or resources on the part of partners,” said Michel Chalouhi, Vice President of Global Sales, Genetec.

Michel Chalouhi, Vice President of Global Sales, Genetec

With an automated quoting and ordering process, systems can be fully operational within minutes from when the order is placed.

The brand-new Genetec Portal is designed with ease in mind to quote, order, deploy and manage large deployments so that channel partners can continue growing their business and deliver the technology and ownership options that their end users demand.

Enterprise-grade experience in the cloud with the ability to centralize the monitoring and management of multiple sites, Security Center SaaS is pitched as ideally suited to meet the needs of customers in a wide range of verticals – including retail, education, corporate campuses, banking, healthcare and cities.

As designed, it can serve low-density deployments with a handful of direct-to-cloud devices and scale up to thousands of sites and devices with hybrid storage and processing.

Operators can manage operations from a SOC (Security Operation Center) or on the go through robust web and mobile applications.

A seamless evolution to the cloud

Security Center SaaS is a deployment-agnostic platform that supports a range of configurations.

Based on a hybrid-SaaS architecture, the new solution allows organizations to move components and sites to the cloud based on their needs and requirements using a combination of cloud-native services and cloud-managed appliances, with storage and processing at the Edge.

Because of its open architecture, Security Center SaaS offers organizations the freedom to choose the devices, cameras and door controllers that work best for their business.

Security Center SaaS is also intended to connect seamlessly with existing on-premises security devices and infrastructure.

Access control devices and cameras that are not cloud-ready can equally easily be connected to Security Center SaaS using Genetec edge appliances.


Available globally in April 2024 from certified Genetec partners, Security Center SaaS is offered in tiered subscription plans based on the number of device connections needed.

Security Center SaaS will be showcased for the first time at ISC West from April 9-12, 2024, at the Venetian Expo, Las Vegas.

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