Ethio telecom, in partnership with the Ministry of Foreign Affairs, Ministry of Justice and the Federal Documents Authentication and Registration Service (DARS), has officially launched teleSign – a transformative national digital signature platform designed to enable secure, borderless and citizen-centric services.
As Ethiopia advances toward realising the Digital Ethiopia 2030 vision, Ethio telecom continues to move beyond connectivity, deploying advanced digital technologies that modernise public services, strengthen institutional efficiency and enhance the daily lives of citizens both at home and abroad.
The launch of teleSign marks a major milestone in Ethiopia’s digital transformation journey, introducing secure digital identity verification, legally recognised digital signatures and fully digitised government workflows that reduce bureaucracy, increase accessibility and promote national digital inclusion.
Transforming Citizen Experience
teleSign introduces a new era of convenience, trust and accessibility for citizens and the diaspora community by enabling seamless digital interactions with government institutions.
Key benefits for citizens:
Anytime, Anywhere Access: Citizens and diaspora communities can securely submit requests from anywhere in the world, 24/7 – eliminating the need for physical travel and reducing processing times from weeks or days to just minutes.
Secure Digital Identity Verification: Using advanced AI-powered video-based identification and liveness detection, the platform ensures trusted remote authentication without requiring physical presence.
Fully Digital Service Delivery: From submission to authentication, the entire process is completed digitally, allowing citizens to receive legally authenticated documents instantly.
Integrated Digital Payments: With seamless telebirr integration, users can securely complete payments digitally, reducing travel costs, wait times and administrative burdens.
Borderless Services for the Diaspora: Ethiopian citizens living abroad can now legally grant or revoke Power of Attorney (PoA), authenticate legal documents and access embassy and consular services without visiting offices physically.
Modernising Institutions
teleSign delivers transformative value for government institutions by digitising workflows and enabling integrated, secure service delivery.
Key benefits for institutions:
End-to-End Digitalisation: Reduces paperwork, eliminates manual processing and enables paperless operations, significantly improving productivity and service turnaround times.
Inter-Governmental Interoperability: Creates synchronised data exchange between key institutions ensuring faster approvals and harmonised workflows.
Legally Recognised Digital Signatures: Provides secure digital signatures supported by unique digital footprints ensuring document authenticity and preventing forgery.
Enhanced Transparency & Accountability: Comprehensive audit trails track every transaction, improving accountability and reducing inefficiencies associated with manual systems.
Improved Service Reach and Capacity: Enables institutions to serve more citizens without expanding physical infrastructure, improving scalability and operational effectiveness.
Advancing Ethiopia’s Digital Transformation Journey
teleSign strengthens Ethiopia’s transition toward a digitally enabled society, supporting the Digital Ethiopia 2030 roadmap by modernising public services and enabling digital trust.
Key benefits for Ethiopia:
Strengthening National Digital Sovereignty: Citizen and institutional data are securely hosted on Ethio telecom’s local cloud infrastructure, ensuring national control and data protection.
Integration with National Digital Identity (Fayda): Synchronization with National ID (Fayda) enables tamper-proof identity verification, enhancing national security and trust in digital services.
Global Legal Recognition and Trust: Built in alignment with Ethiopian Proclamation 1072 and international standards comparable to global digital signature frameworks, ensuring international credibility.
Enhanced National Cybersecurity: Advanced encryption and secure authentication mechanisms safeguard citizen and institutional data against fraud and cyber threats.
Catalysing Economic and Social Development: By simplifying access to legal and administrative services, teleSign reduces administrative barriers, promotes efficiency and supports economic productivity.
