Analysis

‘It’s time to act on POPIA’, says Xperien CEO

The uncontrolled data growth urgently requires new corporate policies for data storage and retention. The information regulator is pushing for the remaining provisions of the Protection of Personal Information Act...

How CIOs must shape the way ahead in 2020

Richard Smith, Senior Vice President – Technology, EMEA, Oracle, looks at the biggest questions currently facing CIOs. 2020 is here and for the CIOs I met recently in Dubai (at OpenWorld), the turning of the...

IQbusiness South Africa expert on how the customer experience can be enhanced

Kerry Thomas, Head of Customer Experience Management at IQbusiness South Africa, tells Intelligent CIO how the customer experience is benefiting from technology. How does technology enhance the customer experience?...

Experts discuss the benefits of moving public apps to an on-premise...

The global findings of Nutanix’s second global Enterprise Cloud Index (ECI) survey and research report found that 84% of respondents in South Africa (compared to 73% globally and 71% across EMEA) are either...

SAP Concur chosen as bedrock for Anglo American’s global travel and expense m...

For one of the world’s oldest and largest mining companies, multiple disparate systems and processes were causing inefficiencies in how it processed and managed travel and expense claims, leading to a lack of...

Customer engagement done differently in 2020

Due to the amount of new technologies that is now available on the market, it is imperative that organisations keep up-to-speed to ensure that the customer has the right experience. Mo Areff, Business Unit Lead for...

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