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Next-gen Wi-Fi for smarter buildings and cities

Following the white paper released by the World Broadband Alliance (WBA) that  provides deployment guidelines for a number of possible scenarios utilising Wi-Fi 6 technology, Jacques Visser, Head of Wireless at Vox, says South African companies should familiarise themselves with it, and the ways in which they can use it to enhance their business operations. […]


Skills development crucial to economic success

Despite having a youth unemployment rate of more than 50% South Africa has a skills shortage in many areas of commerce, one of which is in technology. Therefore, Michael Shapiro, CEO at Synthesis, explains why skills development is crucial to economic success. What exacerbates the problem is that South African banks have understood the need […]


Celebrating Africa’s digital potential on UN Youth Day

Many things have been said about the future of Africa and its potential, with it being called ‘the Opportunity Continent’, ‘the Next Frontier’ and ‘Africa Rising’. Ime Archibong, Vice President, Product Partnerships at Facebook, says the excitement comes with how Africa can, and will, one day lead in the digital economy. Africa’s young population could […]


AI to change contact centre customer experience

With investments in Artificial Intelligence (AI) related technologies expected to triple by 2020, local companies are looking at ways to integrate it into all aspects of their business. Karl Reed, Chief Solutions Officer at Elingo, says that it is especially true in the contact centre industry where it can be used to greatly enhance the […]


Understanding what makes software enterprise-ready

Enterprises require solutions that meet their unique requirements. Irrespective of whether it is enterprise application software (EAS) or software-as-a-service (SaaS), Ian McAlister, General Manager at CRS Technologies, says that an enterprise-focused approach is fundamental to business success in the digital world. Contrary to software for small to medium businesses, EAS is used to satisfy the […]


Customer success is ‘the formula for exponential growth’

In the era of Digital Transformation and the subscription economy, Michelle Bisset, Vice President, Customers for Life at Sage Africa & Middle East, says that technology companies can only succeed when their customers do. The rapid shift towards cloud computing and software as-a-service purchasing models is freeing technology buyers from vendor lock-in, upfront payments, long […]


Why the cloud hasn’t had a big impact on BI

Although the notion of network-based computing stems back to the 1960s, the modern term ‘cloud computing’ arose in the 2000s. Yet, almost two decades later, South Africa still lags in both its adoption, and its use for critical functions like business intelligence (BI). While many believe that this is largely due to a lack of […]


Making the change to self-service Business Intelligence

Opinion piece by Rudie Vermaak, Associate Client Partner at Decision Inc. The concept of self-service Business Intelligence (BI) is one that many companies are at odds with. As is often the case, you have those who want to embrace it while others are still struggling to get their head around traditional BI. This however does […]


Bluegrass expert on the challenges of shopping online

Gone are the days of travelling vast distances to find a specific product and no more standing in long queues to pay. Online shopping has certainly changed the way we shop, but it doesn’t come without its own challenges, as Bluegrass Digital Managing Director Nick Durrant explains. Consumers make split-second decisions about whether to stay […]


Connected intelligence and 5G to impact how industrial sector approaches quality control

The research that surrounds Artificial Intelligence (AI) is plentiful and varied. There are reports from Gartner that highlight how it is critical for an organisation to build foundations for AI and Machine Learning to ensure it is futureproofed. PWC’s research talks about the human factor and the jobs that these technologies will create or remove […]


Ageing networks can hamper cloud performance

The cloud, IoT and even hyperconverged infrastructure require a robust and solid network to relay the information to and from the data centre they are connected to. But an old, legacy network can severely hamper this and lead to downtime and sub-standard connections, which is why Netshield South Africa is offering businesses an alternative, to […]


Changing the banking industry’s landscape in the digital era

The face of the banking industry worldwide has undergone and is still undergoing a dramatic transformation as a result of the disruptive effects of mind-blowing digital advancements that have dominated the 21st century. Shady Aziz, A2P Manager, ArpuPlus, says Artificial Intelligence (AI) is one of these major disruptive and impactful technologies with a powerful, game-changing […]


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