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Case Studies

Teljoy transforms network and telephony platform with Saicom

Teljoy, a South African leader in consumer appliance rental, service and repairs through an innovative rent-to-own model, has partnered with Saicom, a market leader in the telecoms industry, to overhaul its network infrastructure and telephony environment as it evolves into a digitally-led organisation. In the 1990s, given its massively distributed branch environment across the country, […]

United Bank for Africa transforms its technology platform

When the United Bank of Africa needed a state-of-the-art banking platform to support its transformation plans it turned to Infosys Finacle. The platform would need to enable the bank to consolidate its strategic positioning as well as capitalise on the extensive opportunities in the African market. Key benefits include creating a strong technology architecture to […]

Absa selects KAI to deliver digital experiences to its customers across Africa

Africa’s banking innovation leader uses Conversational AI to deliver new and impressive digital banking experiences as a cornerstone of its consumer digital strategy. Kasisto, creators of KAI, the leading digital experience platform for the financial services industry and Blue Turtle Technologies (Blue Turtle), one of South Africa’s leading enterprise technology partners, have announced that Absa Group Limited’s subsidiaries outside of South […]

Smollan makes payroll strides with CRS

Retail solutions provider Smollan has once again looked to CRS Technologies to provide a payroll solution for its African operation. Founded in 1931, Smollan is a retail solutions company that delivers growth for retailers and brand owners across five continents, covering every aspect of how brands are managed in retail environments through the creation and […]

AECI chooses SAP to mine for talent gold

AECI, one of South Africa’s largest chemicals groups, turned to SAP when it needed to deploy an integrated people management platform to overcome the challenges of a lack of group level visibility and agility for it 7,000 employees over multiple geographies. Managing a large and diverse workforce is challenging at the best of times, but […]

MultiChoice and Microsoft looking to future of entertainment in Africa

Multichoice and Microsoft are working together to drive Digital Transformation for Multichoice, leveraging various solutions including Azure, Microsoft 365, D365 and security services. The partnership is enabling MultiChoice to deal with the challenges of its ever-changing industry by driving efficiencies in the business through collaboration, and to explore innovative ways of delivering content to its subscribers […]

Cracking Machine Learning to speed up client service

Nedbank Insurance, part of the Nedbank Group that employs over 31,000 people across South Africa, has utilised Machine Learning and Design Thinking to help speed up how it processes emails. Challenge Today, every business has an email address. And if you’re a financial services organisation with many business sections and over a million clients, that […]

SAP Concur chosen as bedrock for Anglo American’s global travel and expense management needs

For one of the world’s oldest and largest mining companies, multiple disparate systems and processes were causing inefficiencies in how it processed and managed travel and expense claims, leading to a lack of visibility over real-time travel-related costs, initiating a global rethink of how it managed this substantial part of its annual costs. Anglo American […]

Telkom invests in cybersecurity awareness

Redefining a culture of security awareness to ensure corporate and personal security for employees. Telkom South Africa (SA), a leading telecommunications service provider in South Africa, invested in ongoing employee training and development to ensure cybersecurity awareness and compliance. In an evolving cybersecurity landscape that places employees and organisations at risk of fraud, theft and […]

South African online meal kit provider is ‘cooking up a storm’

UCOOK, South Africa’s largest online meal kit provider, has scaled from 24 meals in its first delivery five years ago, to thousands every week now thanks to Picup’s disruptive logistics solution. UCOOK’s expert food team collaborates with top SA chefs and food talent to produce 12 inspired recipes each week. Customers can choose their favourites […]

South African eatery enhances security thanks to AXIS solution

Matthew Scott-Lyon, a well-known restaurateur and owner of the Big Bad Wolf pizza bar, an upscale eatery in the newly renovated Cedar Square shopping centre in Northern Johannesburg, wanted to provide a safe, aesthetically pleasing culinary delight for his customers in this latest establishment. With the alarming increase in mall and retail store robberies, he […]

South African investment company accelerates its cloud journey

EasyEquities, an innovative South Africa investment platform, began its journey into the Amazon Web Services in 2019. The company sought to implement a robust cloud infrastructure based on best practices and needed a partner to accelerate the journey. EasyEquities consulted Synthesis due to its vast experience of working with AWS and its track record of […]

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