Call centres face the challenge of widely varying inbound calls during annual occasions like Black Friday and without automation and virtual agents will have no viable solution to handle these demands says Ryan...
CMC Networks, a global Tier 1 service provider, has partnered with German network solution provider aconnic, previously emerged from UET United Electronic Technology AG and albis-elcon, to bring network function...
Trusted partnership built over recent years between Datacentrix and Central University of Technology along with Aruba’s access points, 802.11ax Wi-Fi 6, and Aruba Central have helped to transform the on-campus...
CMC Networks, a global Tier 1 service provider, has been selected by SafetySA, a leading provider of Testing, Inspection, Certification (TIC) and Training solutions, to upgrade its network and thereby improve service...
The surge in international demand has rallied the world’s largest tech and start-up event to scale even higher in 2023, spearheading a global tech takeover across two Dubai mega venues next month. The 43rd...
Oliver Tuszik has been announced as the next President of Cisco Europe, Middle East, and Africa, EMEA. With over 10 years of experience in Cisco, Tuszik most recently held the position of Senior Vice President of the...
Signup to the Intelligent CIO Africa newsletter and never miss out on the latest news
A Lynchpin Media Brand