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Are African enterprises outsourcing for cost or for value?

African companies should not just go for outsourcing because it is a stop gap arrangement or for economies of scale, but because they are paying a premium for this service and it offers access to an ecosystem of...

Moving from IT-driven to end-user driven transformation

Customer experience is the core to success in the insurance industry and to elevate these levels of service, Royal Exchange General Insurance Company undertook an enterprise-wide digitalisation journey with Kissflow....

Former U.S. secret service agent and convicted hacker reunite for the first...

Matt O’Neill and Hieu Minh Ngo share their unique story of redemption, as the pair seek to transform global understanding of evolving cybersecurity threats Dubai, UAE: A former United States Secret Service Agent...

Preventing the quiet quitting silent exodus

Siphumelele Nhlapo. Anglophone Africa Human Resources Vice President, International Operations at Schneider Electric, tell us the signs and the solutions to quite quitting. Quiet quitting is a phrase that has been in...

‘Innovation for good’: Philip Letts, Founder of LettsGroup

Get to know: Tobe Nnadozie at Central Securities Clearing System

Describe your current job role and a summary of the business model of your organisation? Nnadozie leads CSCS’s Business Technology and Detailed Innovations Division. His role spans technology, digital...

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