Finally, there is a light at the end of the pandemic tunnel. As countries get closer to the easing of lockdowns and social restrictions, many organisations are starting to look forward to welcoming employees and clients back to the office. But if enterprise organisations are thinking that this is the end of working from home, […]
Blockchain is a record-keeping technology designed to make it impossible to hack the system or forge the data stored on it, thereby making it secure and immutable. It is a type of distributed ledger technology (DLT), a digital system for recording transactions and related data in multiple places at the same time. Industry experts share […]
Ghana-based Republic Bank recently restored data 80% faster and enhanced customer satisfaction by reducing system downtime to zero after it implemented Commvault Complete Data Protection solution. Samuel Dakurah, Head, Technology and Business Systems Support Division, Republic Bank Ghana, tells Intelligent CIO Africa why it was critical for the bank to implement this project. Republic Bank […]
As more people get vaccinated, Check Point Research (CPR) spots a new trend where hackers have begun to offer fake vaccination certificates impersonating official entities on the darknet. Advertisements selling alleged coronavirus vaccines have spiked 300% in the last three months and expanded to offer Johnson & Johnson, AstraZeneca, Sputnik, SinoPharm brands for as low […]
Data centre infrastructure (DCI) is the convergence of IT and building facilities functions within an organisation. Industry pundits share with Intelligent CIO Africa how CIOs on the continent can succeed and optimise their data centre operations. The goal of DCI is to provide administrators with a holistic view of a data centre’s performance so that […]
Veeam’s 2020 Data Protection Trends Report finds that almost half of global organisations are being hindered in their Digital Transformation journeys. Trent Odgers, Cloud Manager, South Africa, Veeam, tells Intelligent CIO more. Digital Transformation (DX) and the Fourth Industrial Revolution are phrases that have been in the public lexicon for years. Boardrooms across the […]
Anna Collard, MD at KnowBe4 Africa, explains how the COVID-19 pandemic will change the way businesses work in the future, as well as now. My husband was genuinely surprised at the high performance of his business’ call centre staff working from home. Facebook and Google both announced that they will have their people work from […]
Nedbank Insurance, part of the Nedbank Group that employs over 31,000 people across South Africa, has utilised Machine Learning and Design Thinking to help speed up how it processes emails. Challenge Today, every business has an email address. And if you’re a financial services organisation with many business sections and over a million clients, that […]
Barry Kemp, Head of IaaS at Vox, believes South African businesses need to move to the cloud rather than storing data on-premise. We believe that it is better to move to the cloud than being on-premise. Any business in South Africa that is not looking at moving to the cloud is making a big mistake […]
Global financial services company, Mastercard, is at the forefront of the payments industry and has implemented many new technologies. But that’s not to say it hasn’t come without its challenges. Gaurang Shah, the Senior Vice President for Digital Payments and Labs for Middle East and Africa at Mastercard, tells Intelligent CIO how it has used […]
CIOs across EMEA report that digitisation is increasing the effectiveness of key business lines, including customer service, HR, finance, IT and legal, yet a large proportion face challenges in continuing that impact because of weaknesses in their organisations. That’s according to research from ServiceNow, a leading digital workflow company making work, work better for people. […]
Dave Ives, Digital Advisory Executive at Altron Karabina, analyses how CIOs can fully realise the potential impact of digitisation. Irrespective of the industry sector, digitisation can help drive growth. However, it must be done through the lens of the customer and how to make their lives easier. The operating model has continually shifted to one […]
