Experienced technology leader appointed to drive Honeywell’s localization, sustainability, Digital Transformation and smart infrastructure initiatives. Honeywell has announced the appointment of Khaled...
As customer zero, Kyndryl began its transformation journey in 2021, when it became an independent company with approximately 90,000 employees in 60 countries. In less than two years, the company transitioned away from...
The number one focus for customers in 2024 will be around achieving resilience. The Internet has become a pillar of critical infrastructure, and this year will become more dangerous than ever. In 2024 the number one...
Intense, urgent demand for artificial intelligence capabilities – and the duelling pressure to reduce energy consumption, costs and greenhouse gas emissions – loom large over the data centre industry...
How times have changed! Looking back at our cybersecurity predictions for 2023 there was not a single mention of AI. And yet, here we are and it seems almost impossible to read a headline in which AI is not somehow...
Call centres face the challenge of widely varying inbound calls during annual occasions like Black Friday and without automation and virtual agents will have no viable solution to handle these demands says Ryan...
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