Tencent Cloud, a cloud business of global technology company, Tencent, has announced its showcase at the GITEX GLOBAL 2023, one of the world’s largest and most inclusive tech events held in Dubai, United Arab...
ServiceNow and channel partner FlyForm worked with Ndlovu Care to understand how teams operate, their challenges without Internet, data to be captured, and implemented the Now Platform. When Dr Hugo Tempelman arrived...
Hugo Loubser at Synthesis explains how to build an automated call centre analytics solution that is capable of capturing mass structured data from interactions with clients and performing analytics to readily derive...
Describe your current job role and a summary of the business model of your organisation? Kholiwe is the Managing Director for Southern Africa at SAP, where she leads a team of technology and industry experts in...
Fixed wireless access emerges as an instrument to bridge Africa’s digital divide and regulators should release frequencies for 5G fixed wireless access quickly and affordably writes Chafic Traboulsi at Ericsson....
By embracing digitalisation, rich data analysis, service offerings around customer experience, insurers can harness new opportunities delivering enhanced customer engagement explains Annalie Terblanche at...
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