Oracle has announced the availability of its next-generation Oracle Cloud Platform services featuring built-in autonomous capabilities, including Oracle Mobile Cloud Enterprise, Oracle Data Integration Platform Cloud and Oracle API Platform Cloud. With embedded artificial intelligence (AI) and machine learning, these platform services automate operational tasks to enable organisations to lower cost, reduce risk, accelerate innovation and get predictive insights.
To continuously innovate while keeping pace with dynamic business environments, enterprises need secure, comprehensive, integrated cloud services to build new applications and run their most demanding workloads. Only Oracle’s cloud services can intelligently automate key operational functions, including tuning, patching, backups and upgrades, giving organisations more time to focus on strategic business activities while delivering maximum performance, high availability and critical security features.
“There is tremendous value for our customers in embedding AI and machine learning capabilities throughout our entire cloud portfolio,” said Amit Zavery, Executive Vice President of Development, Oracle Cloud Platform. “Customers have embraced our vision for an autonomous enterprise. With Oracle’s autonomous platform services, organisations can capitalise on AI to reduce costs, speed innovation and transform how they do business.”
Last year, Oracle outlined its vision for an autonomous enterprise, unveiling the world’s first autonomous database. Since then, the company announced it would extend autonomous capabilities to its entire cloud platform portfolio. Delivering on that promise, Oracle recently made available a number of autonomous platform services, including Oracle Autonomous Data Warehouse Cloud, Oracle Analytics Cloud, Oracle Integration Cloud and Oracle Visual Builder. With today’s availability of another set of autonomous platform services, Oracle continues to build momentum. Later in 2018, Oracle plans to release more autonomous capabilities focused on Blockchain, security and management, and additional database workloads, including OLTP and NoSQL.
Mutua Madrid Open develops MatchBot with Oracle Cloud Platform
Mutua Madrid Open became the first ATP World Tour Masters 1000 and Premier WTA tournament to incorporate an AI-equipped chatbot to improve communication with tennis fans. Implemented with Oracle Cloud Platform, the chatbot, named ‘MatchBot’, used AI to maintain natural conversations that provided fans with information on the event, players and results, as well as details on hospitality services, discounts on merchandise, ticket sales, access and parking.
“We wanted to position the Mutua Madrid Open as the tournament of the 21st century,” said Gerard Tsobanian, President and CEO of Mutua Madrid Open. “Development of the MatchBot positions us at the forefront of technology and innovation. With this new technology, we were able to provide visitors with an amazing experience – a pleasant, simpler and faster way to get the information they wanted about the tournament.”
New Oracle Cloud Platform services featuring built-in AI
By adding autonomous capabilities to its latest set of Platform Cloud services, Oracle helps organisations easily develop new innovative user experiences with chatbot and voice capabilities, enables business users to perform intelligent data integration tasks and exposes business logic and data via robust API design/management.