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Government chief delivers verdict on customer experience

Failing to deliver an excellent customer experience will leave enterprises and organisations needing to justify their approach. We caught up with Chief Digital and Information Officer for the Ministry of Justice (MoJ), Tom Read, who discusses the end-user experience and how the CIO plays a vital role. The Ministry of Justice, a ministerial department of […]

Deloitte and ServiceNow announce new strategic agreement

Deloitte and ServiceNow, a leading enterprise cloud-based provider of digital workflows, have signed a new strategic agreement to accelerate organisations’ enterprise Digital Transformation. Announced at ServiceNow’s Knowledge 2019 conference in Las Vegas, Deloitte and ServiceNow plan to jointly develop, coordinate and bring to market new products, assets and solutions built on the Now Platform to help […]

Why sovereign public cloud is a game changer for the UK public sector and its citizens

Chris Huggett, Senior Vice President, EMEA and India at Sungard AS, tells us how public cloud is creating new opportunities for digitisation due to the amount of data the public sector holds within the UK. The effects could be extremely positive on society if the data is exercised to its full potential. Spending £100 million […]

Dedicated cybercrime units get multi million-pound cash injection

The NPCC National Cyber Crime Programme has announced that every police force in England and Wales now has a dedicated Cyber Crime Unit in place following a multi-million-pound investment from the government. The announcement was made at a launch event held by Chief Constable Peter Goodman in his role as National Police Chiefs Council (NPCC) […]

Experts respond to alleged Iranian cyberattacks on UK infrastructure

Industry experts have responded to reports of an alleged cyberattack by Iran on the UK. Sky News has reported that Iranian groups targeted UK infrastructure back in December 2018. The attacks are said to have involved the theft of personal details from thousands of employees working at the Post Office, major banks and local government. […]

Cisco CDA advances Spain’s secure Digital Transformation

Cisco has announced its commitment to help advance Spain’s secure Digital Transformation under the company’s Country Digital Acceleration (CDA) programme. The CDA programme combines partnership and shared investment between Cisco, communities, governments and businesses to utilise digital as the foundation for their future. Chuck Robbins, Chairman and CEO, Cisco: “Through Country Digital Acceleration, Cisco has […]

Vila Nova De Famalicao becomes Smart City in partnership with NOS

NOS and Vila Nova de Famalicão town council have established a cooperative partnership with the goal of putting the council on the Smart Cities map, boosting environmental and energy sustainability, as well as innovation in the urban infrastructure, services and resources of the local authority. The contract was signed by Manuel Ramalho Eanes, Board Director […]

Matt Hancock: Email must replace paper in the NHS

The NHS must stop relying on pen and paper and should use modern, secure forms of communication instead, Health and Social Care Secretary Matt Hancock has said. Email is as secure and cheaper than communicating through paper and fax machines, the Health and Social Care Secretary said in a speech at an NHS England conference. […]

Direct Commerce platform enables eInvoicing with Italian Government

Direct Commerce (DCI) has announced its successful Procure to Pay (P2P) platform connection with the Italian Government’s Sistema di Interscambio (SDI) for electronic invoicing. Direct Commerce clients can now access a compliant platform from which domestic Italian businesses can accurately receive invoices from the SDI in accordance with the government’s requirements. In addition to this functionality, […]

Nexans completes project to connect wind farm to Scotland’s power grid

The Scottish Government has set an ambitious target for renewable energy resources to meet 100% of the country’s gross annual electricity consumption by 2020. Large onshore wind farms will play a key role in meeting this target, such as the 88 MW Kype Muir wind farm, where Nexans has just completed a project to provide […]

Department for Transport and Civica roll out transformed system

Civica Digital, a division within the Civica Group that provides end-to-end digital solutions, has partnered with the Department for Transport (DfT) to enhance its cloud-based Collision Reporting and Sharing system (CRaSH). CRaSH enables police officers to capture and upload collision data from the roadside in real time. This delivers dramatic time savings for police officers […]

BT becomes first global telco to receive domestic licenses in China

BT has announced that it has become the first international telecommunications company to receive nationwide licences from the China Ministry of Industry and Information Technology. The two ‘value added licences’; China nationwide Domestic IP-VPN licence and China nationwide Internet Service Provider (ISP) licence, enable BT China Communications Limited to contract directly with its customers in […]

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