Intelligent Mobile
Bundesliga resolves 89% of fan questions at first contact with ServiceNow CRM
Bundesliga is using ServiceNow’s CRM platform to centralise fan enquiries, automate routine responses and reduce customer service case volumes by more than 50%. Bundesliga, the top professional football league in G...
Aethos London Shoreditch reports 90% efficiency improvement following network...
Aethos London Shoreditch has replaced its legacy wired and wireless infrastructure with an AI-native network from HPE, reporting a 90% improvement in operational efficiency and creating a technology blueprint that can...
Lenovo outlines five steps to building the autonomous telco in Europe
Ian Jeffs, UK&I Country General Manager, Lenovo Infrastructure Solutions Group (ISG) says telecom operators across Europe are shifting from questioning AI’s impact to scaling it safely, responsibly and profitably. A...
IBM renews long-term partnership with the All England Lawn Tennis Club to...
IBM has announced a multi-year renewal of its long-standing technology partnership with the All England Lawn Tennis Club – extending a collaboration that has helped shape the digital evolution of The...
Smarter than you think: How technology is empowering pupils to call out abuse...
For years, the narrative around children and technology has largely focused on risk such as screen addiction, cyberbullying, explicit content and the supposed moral decline triggered by ‘too much internet’. But inc...
Siemens Healthineers optimises employee user experience through the...
Siemens Healthineers, a worldwide leader and innovator in healthcare, enhance the product lifecycle of mobile devices for its 70,000 employees across 75 countries. By implementing a globally scalable...
Bundesliga resolves 89% of fan questions at first contact with ServiceNow CRM
Bundesliga is using ServiceNow’s CRM platform to centralise fan enquiries, automate routine responses and reduce customer service case volumes by more than 50%. Bundesliga, the top professional football league in G...
Aethos London Shoreditch reports 90% efficiency improvement following network...
Aethos London Shoreditch has replaced its legacy wired and wireless infrastructure with an AI-native network from HPE, reporting a 90% improvement in operational efficiency and creating a technology blueprint that can...
Lenovo outlines five steps to building the autonomous telco in Europe
Ian Jeffs, UK&I Country General Manager, Lenovo Infrastructure Solutions Group (ISG) says telecom operators across Europe are shifting from questioning AI’s impact to scaling it safely, responsibly and profitably. A...
Smarter than you think: How technology is empowering pupils to call out abuse...
For years, the narrative around children and technology has largely focused on risk such as screen addiction, cyberbullying, explicit content and the supposed moral decline triggered by ‘too much internet’. But inc...
Unwrapping the potential for private 5G
We’re living in a connected society and people are constantly looking for new ways to stay up to date and ‘always on’ – with no interference. Jürgen Hatheier, International CTO at Ciena, explores the advantages of private ...
Lookout delivers first Zero Trust solution for mobile endpoints
Lookout, an integrated endpoint-to-cloud security company, has announced the industry’s first Zero Trust access solution that dynamically adapts to changes in the risk levels of mobile endpoints and users as well as t...
BT Group brings superfast payments to Belfast Christmas Market
BT Group has announced the first real-world deployment of 5G Standalone network slicing capabilities over the EE mobile network, launched to support faster and more resilient mobile payments at Belfast’s Christmas M...
SOTI delivers enhanced visibility and control for logistics expert Bleckmann
Global logistics company Bleckmann has renewed its IT infrastructure with SOTI MobiControl for greater visibility and control over its mission critical mobile devices, resulting in double the number of seamlessly...
Port of Tyne goes live with UK’s first site-wide private network deployment
Port of Tyne partners with BT and Ericsson to deploy a 5G private network and smart port technology across the entire estate. Low latency connectivity is at the heart of a long-term vision to streamline operations,...
Smart data capture unlocks uplifted employee and customer experience
River Island, one of the UK’s leading high street fashion retailers, integrated Scandit Smart Data Capture into its employee-facing app on Samsung Galaxy XCover Pro rugged smartphones as part of the organisation’s inn...
Crew Clothing improves its customer experience by introducing mobile selling...
Crew Clothing, a leading UK retailer, has transformed the shopping experience for its customers with a new, fully mobile sales solution – replacing traditional sales tills with fully mobile handheld solutions that let s...
Security, speed and convenience at the heart of TSB’s new customer onboarding j...
To meet rising demand for digital services, TSB has launched a cutting-edge, streamlined onboarding journey for new customers. With the help of biometric technology from Onfido providing a secure and seamless...
