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N4Engage releases Microsoft Teams Direct Routing

N4Engage releases Microsoft Teams Direct Routing

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N4Engage, Node4’s collaboration business unit, has announced the availability of its Microsoft Teams Direct Routing capability, giving customers the ability to add telephony services to Microsoft Teams. 

Microsoft Teams usage has grown by 894% over the last six months, as the business landscape shifts to remote working and organisations increasingly rely on collaboration tools. While Microsoft Teams is a key player in the collaboration market, without the purchase of a phone system licence, basic functionality does not give its users telephony capabilities. With the launch of Microsoft Teams Direct Routing capability, N4Engage – an accredited Microsoft partner and reseller – now offers its customers the use of telephony capabilities by utilising its SIPLink trunking solution and infrastructure to connect with Microsoft Teams.

The SIPLink platform is wholly owned and managed by N4Engage and hosted in Node4’s own data centres. It provides a flexible, reliable and feature-rich SIP platform that can be used with any SIP-compliant system – and now supports Microsoft Teams. SIPLink features, such as International Numbers, bespoke routing and on-net calling between systems, can now be utilised by Teams customers too.

Richard Buxton, Director of N4Engage, said: “Adapting our SIPLink solution for Teams means our customers can make calls through Microsoft Teams, ensuring communication is quick and simple in a time when this is vital to businesses.”

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