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Zôdio improves customer service and adapt stores to new retail reality with Openbravo

Zôdio improves customer service and adapt stores to new retail reality with Openbravo

FranceRetailSoftwareTop Stories

Zôdio, a brand serving people who are passionate about cooking and decorating, has successfully rolled out the Openbravo POS solution to all its stores in France, enabling it to offer new omnichannel capabilities and more efficient customer service. After a successful three-month pilot, Zôdio completed the roll-out of Openbravo POS to its 20 stores and 220 POS terminals.

Zôdio turned to Openbravo when it needed a new POS solution that complied with the French anti-fraud law. In addition, Zôdio was looking for an omnichannel platform to improve its customer service. The Openbravo POS solution was already certified to comply with the legislation and, thanks to its comprehensive omnichannel capabilities, it has proven to be a perfect fit.

Zôdio has a feature-rich mobile POS solution that supports an extensive range of customisable products, utensils, equipment and consumables, along with services to personalize and live a unique experience.  Using the Openbravo solution, Zôdio store associates now have full stock visibility at the point of sale and can offer customers services like Click and Collect, and options like home delivery, which can be arranged in the store. In addition, the solution offers tight integration with other Zôdio systems.

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