Worldline has announced Ingenico’s launch of its first ever Data as a Service (DaaS) platform for payments, Ingenico Insight. The state-of-the-art solution features the latest in Machine Learning (ML) and data science capabilities for payments combined with an intuitive and tailored user experience. Ingenico is part of Worldline since October of 2020 and offers merchants smart, trusted and secure solutions to empower commerce.
Ingenico Insight is a new evolution in reporting, business intelligence (BI) and transaction management for payments. It transforms the traditional dashboard, used to see aggregated data, into a platform with deep-dive and payment optimisation features. The platform will include capabilities to extrapolate data and make predictions and provide prescriptive measures and will offer a benchmarking ability to compare against industry averages. These features built with ML and Artificial Intelligence (AI) use past data to know how to influence the future.
Worldline customers can act intuitively and in real-time, investigate datapoints individually (such as separate transactions or disputes), take control of data and identify and resolve conversion, chargeback or fraud related issues much faster. By enabling this deep-dive capability into separate datapoints, Worldline is making reporting and problem-solving easier and more precise.
Anne-Claude Tichauer, Global Head of Portals, Digital Commerce, Merchant Services at Worldline explained: “I’m very excited about this product because it is a big change for payment management. Ingenico Insight goes a step further than traditional dashboards, providing tailored advice on top of in-depth insight in payments.”
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