Organisations struggle to scale DevOps despite Digital Transformation imperative

Organisations struggle to scale DevOps despite Digital Transformation imperative

Software intelligence company Dynatrace has announced the findings of an independent global survey of 1,300 senior-level development and DevOps leaders, which revealed the primary challenges organisations are facing as they attempt to keep up with demand for digital innovation. The research highlighted that scaling DevOps practices is critical to accelerating the release of high-quality digital services. However, siloed teams, manual approaches and increasingly complex tooling slow innovation and make teams more reactive than proactive, impeding their ability to drive value for the business. The 2021 global report, Deep Observability and Advanced AIOps are Key to Scaling DevOps Practices, is available for download here.

The research reveals:

•             Increased pressure to release faster. On average, organisations release software updates to their critical applications every 41 days and this frequency is expected to increase by 58% in the next two years.

•             Demands for faster releases put quality at risk. In fact, nearly a quarter of respondents (22%) admit they’re often under so much pressure to meet the demand for faster innovation that they must sacrifice code quality.  

•             Near universal agreement that DevOps is critical to achieve speed and quality. 98% of respondents say extending DevOps to more applications is key for Digital Transformation and optimising customer experience.

•             Manual tasks are a barrier to DevOps success. More than a quarter (27%) of DevOps teams’ time is spent on manual CI/CD tasks, which reduces time spent on innovation.

•             DevOps leaders see increased automation and end-to-end observability as keys to DevOps success. Organisations are investing in the automation of manual CI/CD tasks (62%), eliminating manual incident response (62%) and end-to-end observability (45%) to boost developer productivity.

•             A unified platform is necessary for DevOps success. 74% of respondents say end-to-end observability will be essential to DevOps in the future and 71% of respondents say a unified platform that seamlessly integrates their toolchains will be critical to scaling DevOps beyond a single lighthouse project.

“In today’s hyper-digital age, organisations must deliver innovation faster than ever before. DevOps and SRE practices are critical to achieving this goal, but organisations are struggling to scale these to drive maximum speed, quality and reliability,” said Andreas Grabner, Director, Strategic Partners at Dynatrace. “Development, DevOps and SRE teams are still grappling with time-consuming manual processes, siloed cultures and an explosion of alerts from their monitoring tools, which hinders their efforts to accelerate Digital Transformation. To overcome these challenges, organisations need a more intelligent solution that combines end-to-end observability, precise insights and continuous automation. This will help teams to work together more effectively and consistently deliver high-quality software faster and more efficiently.”

The report is based on a global survey of 1,300 senior-level development and DevOps leaders in large enterprises with more than 1,000 employees, conducted by Coleman Parkes and commissioned by Dynatrace. The sample included 200 respondents in the US, 100 in Latin America, 600 in Europe, 250 in Asia Pacific and 150 in the Middle East.

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