According to the results of a new study from IBM and Celonis on supply chain resiliency, Chief Supply Chain Officers (CSCOs) recognise the critical role that hybrid cloud, AI, process mining and execution management play in helping them overcome the disruptions they’ve faced over the last two years. In fact, 72% of CSCOs surveyed expect their processes and workflows to be automated over the next three to five years – and 69% plan to accelerate cloud adoption to enhance real-time data access.
The study, The resilient digital supply chain: How intelligent workflows balance efficiency and sustainability, conducted by the IBM Institute for Business Value (IBV) – in cooperation with Celonis and Oxford Economics – surveyed almost 500 CSCOs across 10 industries including banking, consumer products, manufacturing and automotive. The study findings indicate that organisations are searching for ways to modernise their supply chains by embracing data and hybrid cloud strategies as well as prioritising sustainability.
“The confluence of post-COVID-19 challenges, inflation and supply issues, security and sustainability has led to the most complex operating environment in modern business,” said Jonathan Wright, Managing Partner, Finance and Supply Chain Transformation, IBM Consulting. “This has forced organisations to rethink and rebuild their supply chains to be more agile, efficient and sustainable. Technology and data-fueled automation and intelligence are key to not only evaluating current workflows and inefficiencies, but in identifying new opportunities as well.”
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