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Mews accelerates growth and transforms hospitality industry

Mews accelerates growth and transforms hospitality industry

CloudFeaturesHospitalityTop StoriesUnited Kingdom

Mews, a leading cloud property management system provider, has transformed how organisations across the hospitality industry operate. Here we examine a number of recent acquisitions and partnerships that highlight Mews’ capabilities, services and products; ultimately placing the customer at the heart of the industry.

Mews, a leading cloud-based Property Management System (PMS), has formally launched Mews Ventures, to fuel hospitality’s growth and innovation.

Mews Ventures will bring together the brightest minds in technology, hospitality and beyond to collaborate and identify ways in which remarkable guest experiences can be created across the industry.

“There’s going to be considerable consolidation within hospitality over the next few years and this puts us in a great position to take advantage,” said Richard Valtr, Founder of Mews. “I’m proud of the team we have assembled, who have already shown tremendous talent and tenacity on several big projects. We are constantly on the lookout for talented teams to help us in our mission to become one of the largest hospitality companies in the world.”

Another highlight for Mews Ventures was the acquisition of Hotel Perfect, one of the UK’s leading PMSs, in August 2021. The Hotel Perfect team and product has since equipped Mews with extensive market knowledge for the UK in order to arm UK-based hoteliers with state-of-the-art technology coupled with impeccable support.

“Mews Ventures took the time to understand not only our business, but the people working for us,” said Andrew Risley, Managing Director of Hotel Perfect. “The introduction of Mews to the wider Hotel Perfect team has been seamless and has given us all an injection of confidence. To be a part of the Mews family and growth trajectory is an incredibly exciting moment for us.”

“We know what it’s like to be on the other side of the process,” said Dirk, now a Director for Mews Ventures. “We use everything we learned to ensure that every deal goes as smoothly as possible and that our ambition goes hand in hand with openness and collaboration. It’s such an exciting time not only for us, but for the industry as a whole.”

Mews has also been selected by Stayland as the hospitality cloud to power its operations and accelerate its already rapid growth.

Stayland is in the process of migrating both its Alohause and Colo Colo brands to the Mews platform. Alohause is a collection of co-living apartments located in top cities New York, Los Angeles, Barcelona and Madrid, while Colo Colo is a new concept of smart hostel based in Spain’s picturesque San Sebastian where guests will get a comfortable, immersive and fully contactless experience.

“We don’t look to purchase software, we look to build real relationships,” said Joseba Bermejo, Founder and CEO of Stayland. “Our tech team interviewed more than 15 PMSs and from the first conversation with Mews I knew they were not only the best solution on a technical level, but also the best fit in terms of our vision for the future of hospitality. You can tell from the Open API and the way the software is built around the guest that Mews is already doing long-term thinking.”

Stayland is unique because of the many different accommodation types it provides. As such, it needed a hospitality cloud that had the ability to work across multiple stay types. Mews was built to accommodate different space types within the same system, so whether it’s managing short stays in beds or long stays in apartments, the Stayland team is able to do so easily.

“Stayland’s variety and ambition coupled with its dedication to providing modern guest experiences is what makes them really exciting,” said Richard Valtr, Mews Founder. “Because Mews is focused on the guest as opposed to the reservation, it makes us a great fit for any accommodation type. I’m truly impressed by the speed at which Stayland are moving and I can’t wait to see what we can accomplish together.”

Criterion Hospitality is yet another organisation which selected Mews’to power its hospitality operations.

Criterion Hospitality own properties in some of central London’s most iconic locations, with hotels and apartments in Leicester Square, Trafalgar Square and Picadilly Circus. With over a thousand hotel rooms and a further thousand under construction, Criterion Hospitality is a premium brand with a need for excellence.

The group have already gone live with Mews in three hotels, with the first property onboarding in only three weeks,” said Matt Welle, CEO of Mews. “By the end of the year, six properties will be fully migrated to Mews, providing its portfolio with unrivalled connectivity.

“Criterion is exactly the kind of forward-thinking group that we love to work with,” continued Welle. “[The company has] big plans for growth and innovation that align perfectly with our own vision. More than anything it strives to give its guests unique experiences and we’re excited that Mews will help it do that.”

Automated payments were key to Criterion’s decision. The group has chosen to use Mews Terminals to process transactions and embrace a fully integrated payments ecosystem, improving efficiency and minimising human error.

Other key features included easy and accurate reporting and taking full control of its tech stack via swift and simple integration management. Mews Marketplace hosts over 500 integrations, many of which are plug-and-play. This allows the group to connect to the best hospitality tech without long delays or connection fees, ensuring it can always provide its guests with the best possible stay.

“We wanted to choose a hospitality cloud that would support the growth of our varied portfolio and Mews was the obvious choice,” said Marc Sandfort, COO at Criterion Hospitality. “Not only in terms of product fit, but a shared mindset of doing the simple things well and putting guests at the heart of hospitality.”

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