Lincolnshire Community Health Services NHS Trust (LCHS) has partnered with GovTech leader, Civica, to help its community-based services run more smoothly during the winter.
The Trust cares for thousands of patients to deliver joined-up care in community settings. LCHS has now implemented Civica Scheduling cloud software to increase clinical time and improve efficiencies for 150 staff across its Urgent Community Response, Home Visiting and Discharge to Assess teams.
Replacing manual processes, the digital platform automatically matches clinical care with patient needs, enabling clinicians to see their schedules via an app, manage their time better and spend more time with patients. Through intelligent scheduling, caseloads will be automated based on specific rules such as clinical skill, patient need, location and visit duration.
Improved data will help with sounder decision-making around patients remaining at home or moving into residential care, helping prevent bed blocking in NHS settings and improving patient flow. It will also help LCHS to show how responsive its services are, for example, reaching patients within two hours and making reporting easier with an improved joined-up platform linking all services.
The new platform will also help the Trust meet its environmental goals with more efficient route planning and reduced mileage for staff.
Liana Arnold, Deputy Divisional Lead for Integrated Urgent and Emergency Care at Lincolnshire Community Health Services NHS Trust, said: “Civica’s intelligent scheduling platform will help with providing the best out-of-hospital care we possibly can and avoiding admissions into acute hospitals as the NHS faces unprecedented pressure this winter.”
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