Over four-fifths of UK businesses yet to exploit Artificial Intelligence

Over four-fifths of UK businesses yet to exploit Artificial Intelligence

Data analysed by the business experts at Forbes Advisor, a price comparison and financial guidance platform, reveals over four-fifths (84%) of UK businesses are currently not using Artificial Intelligence (AI) technologies.

In the next three months, four in five of these businesses (81%) still do not plan to adopt AI technologies. Regarding the reasons why businesses are not adopting AI technologies, over three-quarters (77%) reported the lack of internal expertise as the main reason.

Almost two-thirds of businesses not using AI (61%) reported difficulty in identifying a business use, while over half (53%) stated that the cost was their primary concern.

The information and communications sector has the highest percentage of businesses using Artificial Intelligence, with 43% of businesses in the sector adopting AI technology.

“AI has burst onto the scene in 2023, garnering headlines about how it will transform all aspects of modern life,” said Kevin Pratt, Business Expert at Forbes Advisor. “But our research suggests that, in the real world of business and commerce, it will need to jostle with other priorities for the attention of company owners and senior managers.

“Ultimately, businesses need to be pragmatic when it comes to adopting AI. They need to be open to the benefits it can offer in terms of innovation, operating efficiency and cybersecurity, but it must remain the servant rather than the master. Companies must remain true to their core purpose and AI should be a tool to help them achieve it, not an end in itself.”

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