UK-based MSP Babble consolidates five legacy tools into a single NinjaOne platform to improve efficiency, productivity and compliance across regulated environments.
Babble, a UK-based MSP, selected NinjaOne to unify IT operations, replace legacy tools and improve efficiency, productivity and compliance across its internal and customers’ environments.
Babble helps clients modernise their organisations, keeping their technology running smoothly so they can achieve their missions. With a team of six, Babble manages and supports over 12,000 clients’ devices and applications, including those for organisations operating in regulated public sector environments.
Prior to NinjaOne, the team relied on fragmented, inconsistent legacy tools that made it difficult to stay on top of their tasks and provide the level of service the company strives for. These challenges prevented the team from having the time to focus on more complex, strategic work and made it difficult for Babble to scale its business.
After evaluating its existing stack of legacy tools, Babble chose NinjaOne for its modern, unified approach. With NinjaOne, Babble standardised workflows, reduced complexity and gave their team a reliable, unified IT operations platform.
Key outcomes include:
• Simplifying IT operations – By consolidating endpoint management, patch management, asset management, warranty management and remote access into one platform, Babble consolidated five legacy tools, making it more efficient for the team to support its clients at any scale.
• Improving reliability and confidence in automations – With NinjaOne, Babble trusts that IT tasks, policies and automations run consistently as intended. This reliability allows technicians to spend less time monitoring and troubleshooting tools and more time focusing on strategic work.
• Strengthening compliance readiness – Leveraging NinjaOne’s ISO 27001 certification and alignment with the NIS2 directive, Babble can more easily meet compliance requirements for regulated environments, including public sector organisations. This simplifies security and compliance conversations with customers and allows Babble to support more regulated clients.
“NinjaOne gives us the confidence and tools to scale. The platform makes work simple, and it just works, which means our team can be more productive, support more clients, and spend less time worrying about whether automations or policies will run,” said Chris Baker, Infrastructure and Systems Lead, Babble. “NinjaOne’s support team is also an important factor in our success –they’re knowledgeable, responsive, and easy to work with.”
“Unifying IT operations into a single platform simplifies work, frees up resources and standardises compliance, enabling MSPs to scale,” said Paul Redding, Head of MSP Partnerships, NinjaOne. “We’re proud to work with Babble as it continues to grow and meet the demands of regulated environments.”
