Research

UK organisations face significant productivity gap as Infor’s global research h...

Flagship global research from cloud-based technology provider Infor reveals how high-performing organisations achieve true value creation from their technology investments. Organisations globally are poised for...

NICE Survey highlights urgent need for AI in customer service as up to 35...

UK organisations face a considerable challenge in identifying and supporting vulnerable customers at scale, underscoring the need for AI in customer service.   While awareness of vulnerability grows, a hidden crisis ...

Eight in 10 organisations fear digital chaos as business process complexity...

Camunda, the leader in process orchestration and automation, has released its 2025 State of Process Orchestration and Automation Report, revealing 82% of organisations fear ‘digital chaos’ due to increasingly complex, inte...

2024 ACM Fellows recognized for transformative contributions

Members cited for work in diverse areas including Cybersecurity, Artificial Intelligence, Human-Computer Interaction, Machine Learning and Programming Languages. ACM, the Association for Computing Machinery, has named...

European enterprises race to implement AI and automation but strategy lags...

European enterprises are rapidly deploying Artificial Intelligence (AI) and automation technologies, with 92% of organisations having implemented these solutions over the last two years, according to new research from...

Lack of upskilling and low regulatory preparedness is holding back deeper...

According to the EY European Financial Services AI Survey, the majority (90%) of firms surveyed have adopted AI into operations to some degree, but most remain in the early stages and 8% have not integrated AI at...

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