Research

Survey shows continued plan for Digital Transformation investments in 2023

CXOs balance the need for new investments in digital technologies to drive innovation and interoperability while addressing challenges with macroeconomics, IT resourcing and cost inflation. Sebastian Grady, President...

Akamai research shows 193 million mobile malware attacks flagged for...

Akamai Technologies has launched a new State of the Internet report on malicious Domain Name System (DNS) traffic. The report, Attack Superhighway: A Deep Dive on Malicious DNS Traffic, looks into attacks that...

Cybercriminals add three novel tactics to phishing in latest attempts to...

Cybercriminals are continuously evolving their phishing attacks, introducing new techniques and tactics in their attempts to trick victims, bypass security measures and avoid detection. A new Threat Spotlight from...

70% of European banks and FinTechs will increase investment in technology o...

CCgroup has launched its research findings from How to influence fintech buyers, based on a survey of major banks and FinTechs across five European markets. The report reveals that, despite the FinTech and...

Trust in AI: 71% of organisations state they would always trust insights from...

New research by Rackspace Technology shows how attitudes to AI/ML are changing, as businesses begin to reap the benefits.  Survey methodology The survey was conducted by Coleman Parkes Research in...

Confidence in tech-enabled customer service remains low among UK customers

Telephone is still widely perceived by consumers to be the customer service channel most likely to deliver a positive outcome, new research has found.  According to FM Outsource’s Make Every...

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