Analysis

APIs and SaaS boost insurance modernisation in Africa

By implementing the Root portfolio of SaaS solutions with built in APIs, TFG Insurance has gained capability to build custom products that meet requirements according to individual risk, price, life stage while...

Choosing the right Generative AI model for African enterprises

A flurry of AI models, generative applications, engineering tools have been released in recent months, indicative of the competitive jostling characteristic of high-stakes, early-stage markets, but are also confusing...

Did your call centre break down this Black Friday?

Call centres face the challenge of widely varying inbound calls during annual occasions like Black Friday and without automation and virtual agents will have no viable solution to handle these demands says Ryan...

Aruba transforms on-campus connectivity for Central University of Technology

Trusted partnership built over recent years between Datacentrix and Central University of Technology along with Aruba’s access points, 802.11ax Wi-Fi 6, and Aruba Central have helped to transform the on-campus...

How cloud platforms can help African neo banks to realise goals

Komuniti in collaboration with banking as a service and embedded finance enabler, Ukheshe, is bringing digital banking to people in South Africa leveraging the framework provided by Ukheshe. African communities have...

African enterprises need to learn how to build bridges over resistance

African leaders would do well to approach change with an open mind, and rather than deny or attempt to escape resistance, leaders can use awareness to propel the organisation forward says Pravesh Parbhoo at Altron...

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