Blogs

What can African IT enterprises expect in 2024?

From the need for more sustainable alternatives to the way we do business to the incomparable impact of AI on every facet of our personal and professional lives, African executives face a challenging time ahead, says...

Consolidation and partnerships are requirements for African fintech

In the African fintech marketspace, partnerships will be vital for stability and growth, where partners enter mutually beneficial symbiotic relationships, such as payment providers bridging the gap between the...

Best practices to manage South Africa’s load shedding

Over the last fifteen odd years, South Africa has been dealing with an energy shortage. This has led households to explore alternative options, like installing battery backup systems. These solutions have been...

Choosing the right Generative AI model for African enterprises

A flurry of AI models, generative applications, engineering tools have been released in recent months, indicative of the competitive jostling characteristic of high-stakes, early-stage markets, but are also confusing...

Did your call centre break down this Black Friday?

Call centres face the challenge of widely varying inbound calls during annual occasions like Black Friday and without automation and virtual agents will have no viable solution to handle these demands says Ryan...

African enterprises need to learn how to build bridges over resistance

African leaders would do well to approach change with an open mind, and rather than deny or attempt to escape resistance, leaders can use awareness to propel the organisation forward says Pravesh Parbhoo at Altron...

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